Patient Access | Reimbursement Process

More value for your patients and organization

In today's healthcare landscape, patients expect full transparency, valuable resources and user-friendly tools to better manage the financial aspects of their care journey. Our patient access technology provides the price transparency, efficiency and effortless digital check-in your patients expect — which means increased engagement and improved collections. It's a win-win.

Discover how FinThrive can transform the patient financial experience, streamline workflows and boost collections at every stage, from pre-service to point-of-service and post-service interactions.

Patient Experience Insight Guide

Enhance the digital patient experience

Five areas where digital tools are mission critical

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$4.9 million in losses

The typical health system stands to lose an average of $4.9 million per hospital every year due to denials ¹

Preventing 50% of claim denials

...but staff may lack the time and resources to get it right the first time ²

Only 50 - 70% of patient balances collected

Studies show that providers can only expect to collect 50-70% of patient balance after a visit ³

46% registration error rate

Registration professionals collect 70% of the data needed for billing, but the average registration error rate is 46% ⁴

70% struggle with compliance

More than 70% of providers report achieving compliance has been a burden ⁵

$8.6 billion missed revenue yearly

Due to claim denials and high administrative costs ⁶

Access Coordinator is your end-to-end patient access resource with comprehensive guidance and a single access point for a healthier revenue cycle.

Virtual Intake streamlines patient registration with a user-friendly digital platform that simplifies scheduling, payment collection and data integration for greater efficiency.

Improve Patient Convenience with Access Coordinator and Virtual Intake's Seamless Integration

Transform your Patient Access experience with FinThrive. Our comprehensive products, superior support and unrivaled accuracy ensure hassle-free compliance and valuable patient data.

"These tools provide value for our patients and greatly benefit our staff, improving their efficiency and freeing them to better address patient care."

Nina Dusang
Chief Financial Officer at DCH Health System

Increased staff efficiency

Automate data entry, insurance verification and documentation to free-up valuable patient care time

Error-free registration

Achieve 10% higher data accuracy with Access Coordinator's unlimited custom registration rules

Optimized revenue stream

Minimize errors and redundancies with intelligent rules and workflows ensuring quicker financial clearance

Enhanced patient convenience

Streamline registration, scheduling and payments with our Virtual Intake product for a more convenient patient experience

Improved collections

Advanced payment estimation and flexible payment options for a stress-free experience for patients and improved collections

Superior support and service

Comprehensive and continuous support through dedicated project managers, consultants and customer success managers

"The system is designed to provide our staff with multiple ways to obtain information from patients. Service categories and individual tests can be entered on the same estimate, and estimates are available in multiple languages to aid in effective communication."

Former Director, Admitting Community Wide Scheduling and Privacy Officer
Valley Presbyterian Hospital

Why FinThrive?

Our “Best in KLAS” patient access technology gives you the innovation you need to continuously improve patient experience. We have the technology, expertise and scale to deliver a frictionless revenue experience.