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      Your Guide to an Autonomous Revenue Cycle
      Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.
       

      Case Study
      Payment Estimator,
      Insurance Verifier, Contract Manager

      Southern California Hospital Achieves 4,500% Increase in Monthly POS Collections in 13 Months

      Business issue

      This customer needed a technology partner to assist them in increasing revenue collections and accuracy of contract modeling, as well as in providing patients accurate liability estimates.
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      Before FinThrive

      Inability to provide accurate estimates to patients

      Underutilization of patient estimation tools

      Lack of reporting around estimate accuracy

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      Solution Highlights

      Provides easy-to-understand payment estimates to patients

      Streamlines point-of-service (POS) collections process

      Offers ease of use across departments

      Successfully engages and frees up front-end teams

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      Customer Overview

      A nonprofit, 408-bed acute care hospital

      Serves more than 3.7 million residents in California

      FinThrive Value

      ↑4,500%

      A 4,500% increase in monthly POS collections from June 2020 to July 2021

      ↑11%

      Patient estimate accuracy increased by 11% from July 2020 to March 2021

      8X ROI

      Realized an 8X ROI in one year

      “Having a strong Contract team that works closely with the Implementation team to ensure data is captured correctly is crucial to POS collection success. This is exactly what FinThrive has provided us and more.”

      Patient Access Director

      Revenue management without limits

      FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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