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Customer Support
Call (800) 390-7459
For password resets or critical issues that require rapid response and action
Visit our Community Portal
For non-critical issues or requests
Standard Support Hours
Monday to Friday
6 a.m. – 6 p.m. CT
Critical Support Hours
Monday to Friday
6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays
6 a.m. – 6 p.m. CT
These hours are applicable to clients located in the continental United States. If you are located outside the continental United States, please consult your maintenance or other support agreement with nThrive.
Careers
(678) 323-2500
finthrive.com/careers
Media Questions
Francesca Richards
Manager, Communications
(267) 578-2659
General Questions
(678) 323-2500
Protected Information
Through our affiliates, FinThrive provides certain protected information to our customers.
For inquiries related to resale of consumer credit data:
Equation Consulting, LLC
Email: equation@finthrive.com
Phone: (855) 828-3147
Address: 200 North Point Center East Suite 400, Alpharetta, GA 30022
For inquiries related to resale of GLBA and/or other data:
TSG HoldCo LLC
Email: tsg@finthrive.com
Phone: (855) 828-3148
Address: 200 North Point Center East Suite 400, Alpharetta, GA 30022