Customer Support

Call (800) 390-7459
For password resets or critical issues that require rapid response and action

Visit our Community Portal
For non-critical issues or requests

Standard Support Hours
Monday to Friday
6 a.m. – 6 p.m. CT

Critical Support Hours
Monday to Friday
6 p.m. – 10 p.m. CT

Saturday, Sunday and holidays
6 a.m. – 6 p.m. CT

These hours are applicable to clients located in the continental United States. If you are located outside the continental United States, please consult your maintenance or other support agreement with nThrive.

Visit our Partner Support Portal

Careers

(678) 323-2500
finthrive.com/careers

Media Questions

Francesca Richards
Manager, Communications
(267) 578-2659

General Questions

(678) 323-2500

Protected Information

Through our affiliates, FinThrive provides certain protected information to our customers.

For inquiries related to resale of consumer credit data:
Equation Consulting, LLC

Email: equation@finthrive.com

Phone: (855) 828-3147

Address: 200 North Point Center East Suite 400, Alpharetta, GA 30022

For inquiries related to resale of GLBA and/or other data:
TSG HoldCo LLC

Email: tsg@finthrive.com

Phone: (855) 828-3148

Address: 200 North Point Center East Suite 400, Alpharetta, GA 30022