Access Coordinator

Break Through Barriers to Seamless Patient Access

Get the Guide

Improve patient experiences, empower your teams

Access Coordinator streamlines patient access, letting you focus on delivering exceptional care.

Simplify Workflows

Unify patient access and financial clearance in one holistic, AI-powered platform, improving visibility across the entire patient journey.

Drive Financial Success

Optimize financial clearance with integrated eligibility verification and cost estimation tools that improve transparency and accelerate patient payments.

Boost Patient Satisfaction

Provide a modern, seamless experience with faster service times, accurate cost estimates and digital scheduling—all within a single view.

Solid partnerships. Solid results.

98%

Process and review eligibility and benefits for 98% of U.S. insured lives

75%

Financially clear 75% of patients before care

10-15 Seconds

Discover unknown insurance coverage in 10-15 seconds

Access Coordinator Features

How does Access Coordinator elevate patient access from start to finish?

Access Coordinator unifies patient access and financial clearance in one platform with 21+ capabilities, delivering control across the entire patient journey.

Digital scheduling, intake, patient messaging and document management simplify appointments and check-in
Insurance verification, real-time insurance discovery, prior authorization, and admit notifier ensure coverage and approvals
Identity verification, charity screening, cost estimation, price transparency, and payment options improve compliance and boost collections

Holistic, Integrated Platform

Access Coordinator unifies patient access and financial clearance in one platform with 21+ capabilities, delivering control across the entire patient journey.

Digital scheduling, intake, patient messaging and document management simplify appointments and check-in
Insurance verification, real-time insurance discovery, prior authorization, and admit notifier ensure coverage and approvals
Identity verification, charity screening, cost estimation, price transparency, and payment options improve compliance and boost collections

Automate Authorizations & Eligibility

Streamline prior authorizations and real-time insurance verification with AI-driven workflows that reduce delays and minimize manual work.

Validate coverage and benefits in real time to prevent errors and claim denials
Identify missing or outdated coverage
Speed prior authorizations with AI-generated rules, real-time status checks and electronic submissions

Accelerate Financial Clearance

Optimize financial clearance to improve financial outcomes while giving patients a clear, convenient, and stress-free financial experience.

Screen for financial assistance and propensity to pay to better support patients
Deliver accurate cost estimates to improve transparency and confidence
Offer flexible, patient-friendly payment options to boost point-of-service collections

Centralized Worklists & Alerts

How can real-time alerts and centralized worklists keep teams focused and workflows on track?

Receive timely alerts to resolve issues before they escalate
Improve efficiency with centralized worklists across modules
Empower staff with a single view of tasks to eliminate redundancy

Access Coordinator is powered by FinThrive Fusion^TM, a unified data intelligence platform that enables advanced AI and analytics— bringing intelligent automation and actionable insights that help your team work faster, smarter and with greater accuracy.

AI-driven prior authorization rules, real-time status checks and electronic submission ensure timely care
Intelligent parsing of patient documents and physician orders reduces manual entry and errors

Customer Testimonials

The Value of Access Coordinator and Insurance Discover
Joe Bedwell, DCH Health System

These tools provide value for our patients and greatly benefit our staff, improving their efficiency and freeing them to better address patient care.

Chief Financial Officer

DCH Health System

“FinThrive has been a great partner, particularly with their Access Coordinator suite of products. It has been our driving force in terms of eligibility verification and reducing front-end denials.”

Joe Bedwell

Director, DCH Health System

“Real-Time Insurance Discover has been a game-changer for us. Before, we were stuck in manual guesswork, wasting time and making errors. Now, verifications are quick, and we can focus more on patient care.”

Director of Revenue Cycle

McCurtain Memorial Hospital

“By customizing Access Coordinator to fit our needs, having accurate information at our fingertips empowers our staff to reduce patient stress, resolve issues faster and confidently deliver the care and answers patients deserve—making each day smoother and more impactful.”

Rob Estep

Operations Manager, Music City PrEP Clinic

“FinThrive Access Coordinator offers patient estimations. It does a lot of background work to make sure we have our procedures and everything downloaded into the system. Then we are able to enter the procedure and print out an accurate amount as to how much a patient will have to pay with insurance, including different deductibles and co-payments. FinThrive Access Coordinator does a wonderful job for us.”

Director

October 2025

“A strong point about our relationship with FinThrive is that they don't chase the dollar. Instead, they chase our relationship. They know that if they build a relationship with us, we will buy from them. The vendor does a good job of balancing things out. I have had conversations with FinThrive's higher-ups, so I feel pretty engaged with them. I am also really satisfied with the preauthorization tool in FinThrive's system.”

CIO

November 2025