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Customer Support
For more information, please create a case in the FinThrive Community Portal or speak with Customer Support directly by calling (800) 390-7459.
Chat support is available Monday to Friday, 7 a.m. – 4 p.m. CT.
Standard Support Hours
Monday to Friday
6 a.m. – 6 p.m. CT
Critical Support Hours
Monday to Friday
6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays
6 a.m. – 6 p.m. CT
These hours are applicable to customers located in the continental United States.
If you are located outside the continental United States, please consult your maintenance or other support agreement with FinThrive.