Workforce Effectiveness
Boost Workforce Productivity and Engagement
Empower your team with smarter training and automation to boost productivity, reduce burnout and focus on high-value work
Labor Cost Represents the Largest Expense to Healthcare Organizations
Staff shortages, manual tasks and training gaps slow workflows, increase costs and strain teams.
RCM staffing shortages and high turnover disrupt productivity, increase operational costs and place undue strain upon remaining staff. Unfilled positions lead to cash flow delays and administrative errors, while constant hiring and training drive up cost to collect. Specialized revenue cycle teams are hard to replace, leaving hospitals struggling to maintain efficiency and meet operational demands.
Manual tasks such as insurance verifications, claim corrections and prior authorizations are time-consuming and error-prone. These fragmented processes frustrate staff, increase operational costs and degrade revenue cycle workflows. The reliance on manual effort limits potential to optimize workforce effectiveness and maintain productivity.
Constant changes in insurance rules, coding updates and regulations leave staff struggling to keep up. Without ongoing training and upskilling, even experienced employees risk making costly mistakes or underperforming. These gaps in knowledge and evolving skill requirements hinder workforce effectiveness and strain hospital operations.
What does workforce effectiveness look like?
325
Staff hours saved monthly
200+
Additional claims processed per employee
79%
Coder onboarding time saved
↑220%
Training assessments completed
Your Path to Workforce Effectiveness
FinThrive boosts workforce productivity with solutions and automation that empower your staff.
FinThrive tackles RCM staffing shortages by streamlining tasks like claim processing and denial management. Our advanced automation, AI tools and outsourcing solutions reduce team burdens, enhance productivity and deliver insights to the right people at the right time. Real-time analytics and workforce optimization workflows help managers redistribute workloads and prevent burnout. FinThrive lowers the cost to collect without adding staff, while improving employee satisfaction and retention.
FinThrive simplifies revenue cycle workflows by automating time-consuming manual tasks like claim corrections and insurance verification. Integrated solutions streamline processes end-to-end, reducing errors and lowering cost to collect. By removing fragmented, labor-intensive work, FinThrive empowers your staff to focus on strategic activities, boosting both efficiency and morale while optimizing workforce effectiveness.
FinThrive Knowledge Source addresses training gaps with comprehensive and real-time knowledge updates. Offering over 3,000 courses and certifications, FinThrive Learn ensures staff stay current on evolving regulations, coding updates and industry changes. Personalized performance management identifies skill gaps, while structured development boosts retention and engagement. With FinThrive, hospitals build a skilled, resilient workforce ready to meet today’s challenges.
Healthcare Leaders Share How FinThrive Helped Optimize Their Workforce
Our hospital uses FinThrive Learn to teach many of our frontline users in the revenue cycle, from patient access to billing and collections and claims to our financial counselors and self-pay collectors.
We're able to hire people without any experience and train them from the ground up.
Shanda Richards
Director of Revenue Cycle, Central Peninsula Hospital
The opportunity for remedial training has ensured better performance across the board, ultimately, resulting in a top-tier denial impact of only .62% and additional revenue capture of $17 million.
Myndall Coffman
Executive Director, Baptist Health
FinThrive’s Claims Manager has streamlined our claims process with seamless Epic integration, real-time feedback, and automation.
Maintaining a 98-99% clean claim rate, we’ve minimized manual tasks, focusing on high-value work. Responsive support has boosted productivity and performance.
Tameika Diggs
Senior Director of Patient Financial Services, Children’s Health of Texas
We started Insurance Discovery at DCH and added RPA to help prioritize the accounts, as we had very little resources to load all the coverage the tool found.
We found meaningful findings and efficiencies in the automated workflow which drove significant cash improvements for our organization.
Joe Bedwell
Director of Revenue Cycle, DCH Health System
The impact FinThrive has had on our denials and work volume is night and day! I get to stay home a lot more on Saturday and Sunday thanks to these solutions.
Linda Cromeans
Patient Access Manager, North Mississippi Health Services
Education and Insights
Ready to boost workforce productivity?
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