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      Your Guide to an Autonomous Revenue Cycle
      Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.
       

      Case Study
      Claims Analyzer

      West Tennessee Healthcare Clean Claims Rate Soars to 97%

      Business issue

      With an already historically high clean claim rate, West Tennessee Healthcare doubled down to strive for even more improvements.
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      Before FinThrive

      Inability to drill down to the root cause of billing errors

      Lack of visibility to identify performance gaps

      Unable to analyze causes of outstanding claims

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      Solution Highlights

      Ability to review data and make strategy adjustments

      Added benefits with implementation of Revenue Capture and the embedded claims integration with Cerner

      Collaborated with FinThrive resources to identify lost revenue, payer and volume trends

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      Customer Overview

      Over 90 hospitals and medical centers

      Over 500,000+ served across the health system

      FinThrive Value

      ↓88%

      Unbilled volume decreased from 3,462 accounts to 404 accounts

      97%

      Clean claim rate rose from 88% to 97% within 12 months

      ↓78%

      Unbilled dollars decreased from $27.4M to $6M within 12 months

      “We have found a solid partnership in FinThrive. Their team has been collaborative, and we feel as though they are looking out for the best interests of our healthcare system and our patients. They have really helped our organization optimize our processes which has resulted in improved performance.”

      Wade Wright
      Executive Director of Patient Financial Services

      Revenue management without limits

      FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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