Case Study
CDM Management
How Catholic Health Streamlined CDM Operations and Saved a Day Per Week
Business Issue
Manual workflows and Epic ticketing bottlenecks in CDM Master created inefficiencies, slowing turnaround times and burdening limited IT resources. With only two staff members managing the chargemaster, they needed a more efficient, scalable solution.
Before FinThrive
Frequent Epic tickets required for basic charge changes
Manual data entry for fee schedules, cost centers and CPT codes
No unified view of pharmacy and supply data (Willow and Optime)
Compliance and error checking occurred late in the workflow
Solution Highlights
Native Epic integration automates CDM updates and reduces IT reliance
Full visibility into Willow, Optime and CDM data from a single interface
Auto-reconciliation and in-line compliance validation streamlines processes
Task routing and workflow notifications accelerates collaboration across teams
Customer Overview
Catholic Health is a nonprofit health system based in Long Island, NY, with 6 hospitals, 2 nursing homes, and extensive pharmacy and supply operations. The organization migrated from CDM Master to FinThrive’s CDM Management to better handle over 90,000 items across departments.
Revenue management without limits
FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.