Case Study
A/R Optimizer – Services
Health System Protects Cash Flow During Large-Scale EHR Migration
Business Issue
During a system-wide EHR migration, a large health system faced mounting legacy A/R risk as internal teams were fully consumed by build, training and go-live activities, creating exposure to cash leakage and operational disruption.
Before FinThrive
Legacy A/R remained embedded in retiring patient accounting systems
Internal teams were focused on EHR build, testing and stabilization
Limited capacity to work aging balances effectively
Risk of A/R leakage and delayed cash recovery during migration
Solution Highlights
FinThrive assumed end-to-end responsibility for legacy A/R resolution
Centralized legacy A/R data in A/R Optimizer workflow during decommissioning
Enabled system retirement while maintaining account-level visibility
Continued support with cash posting for remaining legacy payments
Customer Overview
A large, not-for-profit health system with 25+ hospitals and 100+ outpatient sites, serving a high-volume, multi-specialty population. At the time, the organization was undergoing a system-wide EHR migration, adding complexity to revenue cycle operations and recovery efforts.
Revenue management without limits
FinThrive provides smarter, smoother revenue management to 4,100+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.