FinThrive Support Chat

Available Monday through Friday
6 a.m. to 6 p.m. CT

Customer Support

For non-critical issues or requests visit our Community Portal

Standard Support Hours

Monday to Friday
6 a.m. – 6 p.m. CT

Critical Support Hours

Monday to Friday
6 p.m. – 10 p.m. CT

Saturday and Sunday 
6 a.m. – 6 p.m. CT

Holidays
7 a.m. – 3 p.m. CT

For password resets or critical issues that require rapid response and action call (800) 390-7459 

 

Partner Support

For non-critical issues or requests visit our Partner Portal

Standard Support Hours

Monday to Friday
6 a.m. – 6 p.m. CT

Critical Support Hours

Monday to Friday
6 p.m. – 10 p.m. CT

Saturday and Sunday 
6 a.m. – 6 p.m. CT

Holidays
7 a.m. – 3 p.m. CT

For password resets or critical issues that require rapid response and action call (800) 390-7459