FinThrive Support Chat
Available Monday through Friday
6 a.m. to 6 p.m. CT
Customer Support
For non-critical issues or requests visit our Community Portal
Standard Support Hours
Monday to Friday
6 a.m. – 6 p.m. CT
Critical Support Hours
Monday to Friday
6 p.m. – 10 p.m. CT
Saturday and Sunday
6 a.m. – 6 p.m. CT
Holidays
7 a.m. – 3 p.m. CT
For password resets or critical issues that require rapid response and action call (800) 390-7459
Partner Support
For non-critical issues or requests visit our Partner Portal
Standard Support Hours
Monday to Friday
6 a.m. – 6 p.m. CT
Critical Support Hours
Monday to Friday
6 p.m. – 10 p.m. CT
Saturday and Sunday
6 a.m. – 6 p.m. CT
Holidays
7 a.m. – 3 p.m. CT
For password resets or critical issues that require rapid response and action call (800) 390-7459
These hours are applicable to clients located in the continental United States. If you are located outside the continental United States, please consult your maintenance or other support agreement with FinThrive.