RCM Innovation and Strategy: 2025 Survey Highlights

Learning Objectives

• Interpret the key findings and strategic implications of the 2025 Transformative Trends Survey
• Identify best practices in RCM technology, automation and innovation
• Assess how the RCMTAM framework supports achievement of organizational objectives and KPIs

Overview

What's shaping the future of revenue cycle management (RCM)? This session presents key findings from the 2025 Transformative Trends Survey (TTS), offering a data-driven look at how healthcare organizations are evolving their RCM strategies. This session explores emerging trends, best practices and how the Revenue Cycle Management Technology Adoption Model (RCMTAM) is being used to align technology investments with financial performance goals. The session also highlights how organizations are leveraging automation and innovation to meet key performance indicators (KPIs) and strategic objectives in an increasingly complex healthcare environment.