RCM Technology in the World of AI Adoption

Learning Objectives

• Explain the fundamentals of AI and its relevance to healthcare RCM

• Evaluate real-world use cases of AI in RCM operations

• Assess  how AI adoption aligns with technology staging in the RCMTAM framework

Overview

As artificial intelligence (AI) continues to reshape healthcare operations, revenue cycle management (RCM) is emerging as a key area of innovation. This session explores how AI adoption is applied within FinThrive and HFMA’s Revenue Cycle Management Technology Adoption Model (RCMTAM), providing a framework for effective organizational application of AI. Attendees will examine practical AI RCM use cases and analyze how technology staging within the RCMTAM supports scalable, strategic adoption.