A New Framework for Measuring RCM Success: Insights from Banner Health

Learning Objectives

• Identify the correlation between RCM technology adoption patterns and resulting financial performance

• Adopt a company-agnostic revenue management technology model based on the experience of over 100 health systems, where assessments of the critical revenue capture elements are weighted and identified

• Assess an organization's current adoption stage and establish technology adoption strategies to achieve KPI-based revenue management goals

Overview

Hear from Banner Health on their perspectives and insights on the application of the industry’s first Revenue Cycle Management Technology Adoption Model (RCMTAM). The healthcare industry is facing unprecedented financial pressure, and inaction is no longer an option. Health system leaders are evaluating revenue cycle management (RCM) digital transformation initiatives to accelerate cash and secure the financial health of their organizations. This session will unpack the research in identifying a company-agnostic adoption model framework for revenue management that assesses an organization's technology footprint, as well as key performance indicator operations.