Revenue Cycle Management Technology Adoption Model Guides RCM Digital Transformation

Miguel Vigo, IV
Chief Revenue Cycle Officer, UCSD

Jonathan G. Wiik, MHA, MBA, FHFMA
VP Health Insights, FinThrive

Learning Objectives

• Identify the correlation between RCM technology adoption patterns and resulting financial performance
• Outline a company agnostic revenue cycle management technology adoption model based on a survey and peer review feedback sessions with over 100 health systems, where assessments of the critical revenue capture elements are weighted and identified
• Illustrate how the revenue cycle management technology adoption model can be applied so organizations can assess their current adoption stage and establish technology adoption strategies to achieve KPI-based revenue management goals

Overview

Health system leaders are evaluating RCM digital transformation initiatives to accelerate cash and secure the financial health of their organizations. In this challenging time, the industry needs to establish best practice guidance on where to focus technology modernization efforts a framework is required. This webinar unpacks research derived from 100+ survey responses and 20+ peer review feedback sessions with revenue cycle leaders aimed at developing just such a framework.