Standby Eligibility and Claims Solutions: Diversify Your Risk & Ensure Business Continuity 

Miguel "Mike" Vigo,
Chief Revenue Cycle Officer, UC San Diego

Jonathan G. Wiik, MHA, MBA, FHFMA
Vice President, Health Insights, FinThrive

Learning Objectives

• Discuss the need for redundancy in healthcare RCM to ensure business continuity in the event of an outage
• Outline how other organizations are addressing their business continuity concerns
• Develop a plan to implement redundancy and a roadmap for technology adoption 

Overview

The importance of redundancy is apparent in the healthcare clinical setting, but do you have redundancy built into your revenue cycle management (RCM) processes? With the healthcare industry being a prime target for cyberattacks, redundancy planning is imperative in your RCM to ensure business continuity in the event an outage occurs. FinThrive has healthcare’s first-ever standby eligibility and standby claims solution options, allowing organizations to resume patient eligibility verification and claim processing within days or even hours. This webinar will discuss the importance of redundancy in your RCM, followed by an overview of FinThrive’s standby eligibility and standby claims solution options. Hear from a large health system on the west coast on how they have addressed the importance of business continuity for RCM, and the importance of system redundancy to keep cash flowing during disruption.