Where Are We Stuck? – Using Analytics to Keep Cash Flowing

Nicole Clawson
Vice President of Finance and Revenue Cycle
PMHA

Amy Hoerner Balser
Director of Product Management
FinThrive

Learning Objectives

• Discuss key market drivers impacting revenue leakage from trends in uncompensated care, coverage disruption, denials management and others

• Identify the top five revenue leakage pain points – where they occur, why they happen and how to prevent

• Outline where analytics can drive results from root cause and get teams working more efficiently

• Assess battle-tested workflows and automation to ensure the leaks are plugged in your revenue cycle so your earned revenue remains protected

Overview

Disruption in the healthcare ecosystem has brought forth increased attention to rethinking revenue management. As healthcare costs outpace commercial and government reimbursement rates, and as high-deductible health plans become the norm rather than the exception, many hospitals have found their revenue cycle infrastructures have sprung unexpected leaks. With patients as payer representing 30% of receivables and increasing denials rates, capturing every last dollar is critical in your revenue protection efforts.

So where is all your cash stuck? This session will investigate how analytics can uncover cash flow issues, identify where opportunities lie and aid in developing a strategy to improve your financial health and meet your KPI goals.