Case Study
Claims Manager

How Med-Metrix Drives Success with FinThrive’s Claims Manager

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Business Issue

Med-Metrix’s clients struggled with high rejection rates, poor clean claim performance and slow reimbursement due to outdated scrubbers, limited support and inefficiencies across multiple EHRs.

Before FinThrive

Many clients faced clean claim rates as low as 62%

Delayed reimbursements jeopardized operations, especially for smaller hospitals

Limited editing capabilities and lack of payer insight led to reactive and time-consuming workflows

Manual processes slowed billing throughput and increased costs

Solution Highlights

Seamless integration with Epic and Meditech EHRs

Rapid deployment with customizable bridge routines and edit advisories

Proactive payer intelligence reduces downstream issues

Flexible, hybrid client collaboration via hosted FinThrive instances

Customer Overview

Med-Metrix is a revenue cycle management firm serving health systems nationwide. Their billing unit supports five active FinThrive customers across the U.S., including an academic medical center in WI and rural hospitals like Sellersville, PA and St. Croix. They manage over $70M in active A/R and support EHRs including Epic, Meditech and Allscripts.

 

FinThrive Value

↑25%

Boosted clean claim rate for one client by 25% from 62% to 87%

↓4

Reduced the average days to pay by 4 days

4

Saved 4 hours of work per staff member per week

“We’ve worked with nearly every system out there, and FinThrive remains best-in-class. From seamless integration to proactive support and rapid deployment, their Claims Manager tool continues to deliver for our clients—cutting days to pay, improving clean claim rates and reducing manual rework.”

Lori Szymonowicz, Vice President of A/R and Client Engagement

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Revenue management without limits

FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.