Case Study
Cost Reports Manager
200-Bed Community Hospital Recovers $1.9M in 60 Days
Business issue
The reimbursement team identified and submitted Medicare Bad Debt (MBD) claims using internal processes. However, verifying eligibility and tracking payments for over 15,500 inpatients per year proved to be complex. Additionally, compiling audit documentation was a time-consuming and onerous task.
Before FinThrive
Complex, manual process for verifying eligibility and tracking payments
Incomplete information collected at admission
Time-consuming audit documentation process
Solution Highlights
Screens every patient account to identify bad debt reimbursement opportunities
Compares data feeds to the hospital’s patient transaction and demographic information
Identifies eligible charity, crossover and self-pay bad debt accounts
Customer Overview
200 beds
Serves 15,500 patients annually
Revenue management without limits
FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.