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    Your Guide to an Autonomous Revenue Cycle
    Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.
     

    Revenue Cycle Management Technology Adoption Model

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    Revenue Cycle Management Technology Adoption Model

    Get Started

    Make Your RCM Vision a Reality

    In this ever-evolving landscape, provider organizations require a robust framework to measure and optimize financial outcomes. Act now to improve your financial health.

    FinThrive and HFMA present the healthcare industry's first Revenue Cycle Management Technology Adoption Model (RCMTAM), designed specifically to guide revenue management leaders through technology transformation.

     

    RCMTAM Success Story

    “One of the best aspects of RCMTAM is how it united my team to evaluate areas for improvement, providing a clear guidebook on how to move forward effectively. Through meticulous tracking, we’ve seen significant improvements, particularly in our point-of-service collections (POC) and clean claims rate. Before adopting RCMTAM, our POC percentage of net patient service revenue was at 0.8%, which later increased to 1.1% resulting in over $2 million in a single year. Our clean claims rate also saw a notable rise, jumping from 93% to 97.6%.”

    Miguel “Mike” Vigo, IV
    University of California San Diego 

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    RCMTAM – A Benchmark for Excellence

    RCMTAM is a company-agnostic, five-stage maturity model established from the aggregated insights of over 100 healthcare provider organizations.

    With 30,000+ unique data points, this model provides an evidence-based approach to assess your technology footprint and financial performance. 

    Key Benefits

    Identify Accomplishments and Shortfalls

    Gain a detailed understanding of your RCM performance and pinpoint areas in need of improvement

    Personalized Financial Outcomes

    Utilize personalized KPIs measured against industry benchmarks to drive financial success

    Support for All Maturity Levels

    Whether you're just starting with RCM technology or looking to optimize existing systems, we can help throughout all stages of technology transformation

    How it Works

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    Digital Assessment Tool

    Input details via a survey about your current RCM technologies and performance against standard financial KPIs

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    Performance Readout

    Receive a detailed report with your organization's current maturity stage on the RCMTAM 

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    Benchmark Comparison

    Compare your financial performance against peer organizations operating at the highest stages of the model

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    Modernization Roadmap

    Get a personalized three-year technology adoption roadmap to optimize financial outcomes, based on first-of-its-kind benchmarking data

    icon-analytics-magnifying-glass-cycle

    Digital Assessment Tool

    Input details via a survey about your current RCM technologies and performance against standard financial KPIs

    icon-billing-paper-alert

    Performance
    Readout

    Receive a detailed report with your organization's current maturity stage on the RCMTAM 

    icon-tech-ipad-magnifying-glass

    Benchmark Comparison

    Compare your financial performance against peer organizations operating at the highest stages of the model

    icon-analytics-process-flow

    Modernization Roadmap

    Get a personalized three-year technology adoption roadmap to optimize financial outcomes, based on first-of-its-kind benchmarking data

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    Proven Impact

    RCMTAM has identified a pathway for providers to optimize financial performance and realize real results.
    (Individual results may vary)

    0 %

    decrease in A/R > 90 days

    0%

    uptick in POS collections

    0%

    reduction in denials

    “I think we need a technology adoption model in this space. Every time you hire one of the big consulting firms, they're using something they've produced internally that is probably very similar. This is the first time that health systems have had access to a comprehensive and, more freely available model.”

    Adrienne Moore
    Banner Health

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    FinThrive Resource Center

    Discover more RCMTAM content including webinars, blogs and much more


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    FinThrive Resource Center

    Discover more RCMTAM content including webinars, blogs and much more

     

    Ready to Transform Your RCM?

    RCMTAM guides you through each step, ensuring your organization can continue to focus on what matters most—caring for patients and communities.

    1. Submit the form below 

    After completing and submitting the form, you will receive a link to the RCMTAM survey.

    2. Complete survey

    Be prepared to gather inputs from your team and provide detailed information about your organization's current RCM technologies.

    Please note the survey is comprehensive. The more time and effort you invest in providing specific details, the more accurate and beneficial your assessment will be.

    3. Receive complimentary assessment 

    Shortly after you’ve submitted your inputs, a FinThrive representative will connect with you to provide your comprehensive evaluation identifying technology gaps, mission-critical areas to address and a three-year strategic roadmap.

    Hear how Adrienne Moore transformed Banner Health’s RCM approach with RCMTAM. 

     

     

    Your complimentary RCMTAM assessment* journey begins here.