Revenue Cycle Management Technology Adoption Model
RCMTAM – A Benchmark for Excellence
RCMTAM is a company-agnostic, five-stage maturity model established from the aggregated insights of over 100 healthcare provider organizations.
With 30,000+ unique data points, this model provides an evidence-based approach to assess your technology footprint and financial performance.
Customer Success
“One of the best aspects of RCMTAM is how it united my team to evaluate areas for improvement, providing a clear guidebook on how to move forward effectively. Through meticulous tracking, we’ve seen significant improvements, particularly in our point-of-service collections (POC) and clean claims rate. Before adopting RCMTAM, our POC percentage of net patient service revenue was at 0.8%, which later increased to 1.1% resulting in over $2 million in a single year. Our clean claims rate also saw a notable rise, jumping from 93% to 97.6%.”
Miguel “Mike” Vigo, IV
University of California San Diego
“I think we need a technology adoption model in this space. Every time you hire one of the big consulting firms, they're using something they've produced internally that is probably very similar. This is the first time that health systems have had access to a comprehensive and more freely available model.”
Adrienne Moore
Banner Health
“Just as HIMSS maturity models provided strategic roadmaps for digital transformation, the RCMTAM model is the framework that will help provider organizations modernize their revenue cycle.”
Curtis Watkins
CereCore
How it Works
Digital Assessment Tool
Input details via a survey about your current RCM technologies and performance against standard financial KPIs
Performance Readout
Receive a detailed report with your organization's current maturity stage on the RCMTAM
Benchmark Comparison
Compare your financial performance against peer organizations operating at the highest stages of the model
Modernization Roadmap
Get a personalized three-year technology adoption roadmap to optimize financial outcomes, based on first-of-its-kind benchmarking data
Proven Impact
RCMTAM has identified a pathway for providers to optimize financial performance and realize real results.
(Individual results may vary)
21%
decrease in A/R > 90 days
29%
uptick in POS collections
16%
reduction in denials
FinThrive Resource Center
Discover more RCMTAM content including webinars, blogs and much more
Ready to Transform Your RCM?
RCMTAM guides you through each step, ensuring your organization can continue to focus on what matters most—caring for patients and communities.
1. Submit the form below
After completing and submitting the form, you will receive a link to the RCMTAM survey.
2. Complete survey
Be prepared to gather inputs from your team and provide detailed information about your organization's current RCM technologies.
Please note the survey is comprehensive. The more time and effort you invest in providing specific details, the more accurate and beneficial your assessment will be.
3. Receive complimentary assessment
Shortly after you’ve submitted your inputs, a FinThrive representative will connect with you to provide your comprehensive evaluation identifying technology gaps, mission-critical areas to address and a three-year strategic roadmap.