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    Case Study
    Cost Reports Manager

    200-Bed Community Hospital Recovers $1.9M in 60 Days

    Business issue

    The reimbursement team identified and submitted Medicare Bad Debt (MBD) claims using internal processes. However, verifying eligibility and tracking payments for over 15,500 inpatients per year proved to be complex. Additionally, compiling audit documentation was a time-consuming and onerous task. 
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    Before FinThrive

    Complex, manual process for verifying eligibility and tracking payments

    Incomplete information collected at admission

    Time-consuming audit documentation process

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    Solution Highlights

    Screens every patient account to identify bad debt reimbursement opportunities

    Compares data feeds to the hospital’s patient transaction and demographic information

    Identifies eligible charity, crossover and self-pay bad debt accounts

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    Customer Overview

    200 beds

    Serves 15,500 patients annually

    FinThrive Value

    $1.9M

    Customer recovered $1.9 million in Medicare Bad Debt reimbursement

    <60 Days

    Project lasted less than 60 days

    100%

    Reconciled 100% of account balances that should have been written off as MBD

    Revenue management without limits

    FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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