Case Study
Insurance Verifier, Identity Verifier,
Claims Manager, FinThrive Knowledge Source
Community Technology Cooperative Optimizes Revenue Cycle with FinThrive
Business Issue
Before partnering with FinThrive, each health center operated independently with separate clearinghouses and EHR systems. To unify operations and streamline financial performance tracking, Community Technology Cooperative (CTC) implemented Epic as its standardized EHR platform and sought a revenue cycle solution to enhance claims management, reduce denials and optimize reimbursement.
Before FinThrive
Fragmented claims processing
High claim denials and outstanding AR
Payment delays due to eligibility issues
Lack of standardized insights
Solution Highlights
Optimized claims submission and denial prevention
More accurate eligibility and claims data with RTE
Increased efficiency for billing teams
CTC achieved faster reimbursements, fewer denials and stronger financial performance across its network
Customer Overview
CTC was formed to help Federally Qualified Health Centers (FQHCs) improve health and equity for under-resourced communities through technology. As a nonprofit, CTC serves 13 Massachusetts-based FQHCs, providing care for over 1 million visits annually.
Revenue management without limits
FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.