Case Study
Claims Manager

Jefferson Health Transitions to Epic with Help from Claims Manager

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Business issue

Jefferson Health faced inefficiencies with fragmented billing systems, manual processes and a lack of Epic EHR integration. This led to inefficiency, higher costs, delays and errors. Jefferson Health needed a streamlined solution that could standardize and integrate claims management across its network of hospitals into its Epic EHR system.

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Before FinThrive

Multiple billing platforms, resulting in inefficiencies and data flow gaps

Heavy reliance on manual processes increased the risk of errors and slowed claim submissions

Staff used multiple platforms to manage claims, complicating audits and follow-ups

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Solution Highlights

Superior Epic integration created a unified billing and claims system

Consolidated billing systems

Real-time access to claims data improved claim resolution and reduced rejections

Proactive, expert assistance, resolving critical issues quickly and efficiently

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Customer Overview

Nonprofit healthcare system with 18 facilities in the Philadelphia region. Over the past few years, it has transitioned 15 of its hospitals to the Epic EHR system, processing over 75,000 claims annually.

FinThrive Value

↑21%

Increased clean claim rate by 21% from 50% to 71% over 12 months for three facilities not yet on Epic

↑ Efficiency

Increased Efficiency: FinThrive reduced manual processes, improved audits and enabled real-time issue resolution

340B

Recovered 340B Drug Pricing Program reimbursements quickly with help from FinThrive customer service

“FinThrive has consolidated our hospitals into one system, boosting our clean claim rate and improving efficiency. Customer support has been invaluable, ensuring quick resolutions and transforming our claims process.”

Terry Fulmer
Financial System Analyst

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Revenue management without limits

FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.