Before FinThrive
Multiple billing platforms, resulting in inefficiencies and data flow gaps
Heavy reliance on manual processes increased the risk of errors and slowed claim submissions
Staff used multiple platforms to manage claims, complicating audits and follow-ups
Solution Highlights
Superior Epic integration created a unified billing and claims system
Consolidated billing systems
Real-time access to claims data improved claim resolution and reduced rejections
Proactive, expert assistance, resolving critical issues quickly and efficiently
Customer Overview
Nonprofit healthcare system with 18 facilities in the Philadelphia region. Over the past few years, it has transitioned 15 of its hospitals to the Epic EHR system, processing over 75,000 claims annually.