The Revenue Cycle Management Technology Adoption Model (RCMTAM)

    RCMTAM offers healthcare providers a comprehensive tool to evaluate and enhance financial and technological performance through an evidence-based, five-stage maturity model.

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    Featured Content

      FinThrive_EXEC_Revenue Management Automation Guide-svg

      Your Guide to an Autonomous Revenue Cycle
      Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.

      Case Study
      Claims Manager 

      Lawrence General Hospital Successfully Switches to FinThrive After a Cyberattack

      Business issue

      Lawrence General’s claims editing and clearinghouse process suffered a serious setback when a cyberattack disrupted their vendor’s system. Needing an accelerated replacement system to keep their operations running, they engaged FinThrive for a rapid-implementation version of Claims Manager to resume processing claims.

      Before FinThrive

      Even with extra training, staff struggled with ease of use

      Claim edits often were confusing or failed to work properly

      Prior vendor’s outdated technology failed to evolve with the provider’s needs

      Staff complained about poor customer service from the vendor

      Cyberattack created disruption in revenue


      Solution Highlights

      FinThrive is easy to use without extra training

      Claim edits work as expected

      Fast implementation and professional staff

      Knowledgeable and experienced customer service

      Easy reporting


      Customer Overview

      Private, not-for-profit hospital providing the Merrimack Valley and southern New Hampshire with patient-centered, compassionate and quality healthcare for nearly 150 years

      FinThrive Value


      Clean claim rate


      Denial rate


      Efficiency and visibility

      “The staff loves how much more user-friendly FinThrive is than our previous vendor. FinThrive is easy to understand and doesn’t require much training. The edits are easy and robust with good documentation. FinThrive reporting is great. When it comes to customer service, FinThrive’s reps are knowledgeable, fast, and effective.”

      Karen Hoppe
      Director of Patient Financial Services

      Revenue management without limits

      FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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