Case Study
Claims Analyzer

Southeastern Health Network Clean Claims Rate Soars to 97%

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Business issue

With an already historically high clean claim rate, this Southeastern Health Network doubled down to strive for even more improvements.

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Before FinThrive

Inability to drill down to the root cause of billing errors

Lack of visibility to identify performance gaps

Unable to analyze causes of outstanding claims

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Solution Highlights

Ability to review data and make strategy adjustments

Added benefits with implementation of Revenue Capture and the embedded claims integration with Cerner

Collaborated with FinThrive resources to identify lost revenue, payer and volume trends

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Customer Overview

Over 90 hospitals and medical centers

Over 500,000+ served across the health system

FinThrive Value

↓88%

Unbilled volume decreased from 3,462 accounts to 404 accounts

97%

Clean claim rate rose from 88% to 97% within 12 months

↓78%

Unbilled dollars decreased from $27.4M to $6M within 12 months

“We have found a solid partnership in FinThrive. Their team has been collaborative, and we feel as though they are looking out for the best interests of our healthcare system and our patients. They have really helped our organization optimize our processes which has resulted in improved performance.”

Executive Director of Patient Financial Services

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Revenue management without limits

FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

Imagine revenue cycle management without the friction

See how it’s possible with FinThrive

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