Case Study
Claims Analyzer
Southeastern Health Network Clean Claims Rate Soars to 97%
Business issue
With an already historically high clean claim rate, this Southeastern Health Network doubled down to strive for even more improvements.
Before FinThrive
Inability to drill down to the root cause of billing errors
Lack of visibility to identify performance gaps
Unable to analyze causes of outstanding claims
Solution Highlights
Ability to review data and make strategy adjustments
Added benefits with implementation of Revenue Capture and the embedded claims integration with Cerner
Collaborated with FinThrive resources to identify lost revenue, payer and volume trends
Customer Overview
Over 90 hospitals and medical centers
Over 500,000+ served across the health system
FinThrive Value
↓88%
Unbilled volume decreased from 3,462 accounts to 404 accounts
97%
Clean claim rate rose from 88% to 97% within 12 months
↓78%
Unbilled dollars decreased from $27.4M to $6M within 12 months
“We have found a solid partnership in FinThrive. Their team has been collaborative, and we feel as though they are looking out for the best interests of our healthcare system and our patients. They have really helped our organization optimize our processes which has resulted in improved performance.”
Executive Director of Patient Financial Services
Revenue management without limits
FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.
Imagine revenue cycle management without the friction
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