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      FinThrive_EXEC_Revenue Management Automation Guide-svg

      Your Guide to an Autonomous Revenue Cycle
      Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.

      Case Study
      Payment Estimator

      Tift Regional Medical Center Achieves an ROI Increase of 139% in Four Months With Patient Payment Estimator

      Business issue

      After transitioning to a new patient accounting system in 2018, Tift Regional Medical Center wanted to get back to their pre-conversion level of productivity. They sought a transformation within their revenue cycle to reduce denials on the front-end, and identify opportunities to improve cash collections, reduce A/R days and avoid write-offs.

      Before FinThrive

      Convoluted charge item creation process

      Increasing A/R days

      Underutilization of patient estimation tool

      High payer mismatch rate


      Solution Highlights

      Offers patients transparency of expected payment

      Empowers patients to make knowledgeable healthcare decisions

      Accelerates cash collection, reducing cost-to-collect

      Identifies plans causing high payer mismatch rates


      Customer Overview

      Not-for-profit regional referral center with 181 beds

      Provides $77.8 million in charitable care

      FinThrive Value


      In four months, overall ROI went from $72K to $172K


      Payer mismatch rate dropped 20% in one year


      Payment Estimator generates 94% of all estimates for scheduled services


      6% of estimates generated by patients themselves

      “FinThrive worked with Tift’s management team to review processes, identify opportunities for improvement and provide monthly updates on progress.”

      Jane McKee
      VP, Revenue Cycle

      Revenue management without limits

      FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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