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    Your Guide to an Autonomous Revenue Cycle
    Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.
     

    Case Study
    Payment Estimator

    Tift Regional Medical Center Achieves an ROI Increase of 139% in Four Months With Patient Payment Estimator

    Business issue

    After transitioning to a new patient accounting system in 2018, Tift Regional Medical Center wanted to get back to their pre-conversion level of productivity. They sought a transformation within their revenue cycle to reduce denials on the front-end, and identify opportunities to improve cash collections, reduce A/R days and avoid write-offs.
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    Before FinThrive

    Convoluted charge item creation process

    Increasing A/R days

    Underutilization of patient estimation tool

    High payer mismatch rate

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    Solution Highlights

    Offers patients transparency of expected payment

    Empowers patients to make knowledgeable healthcare decisions

    Accelerates cash collection, reducing cost-to-collect

    Identifies plans causing high payer mismatch rates

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    Customer Overview

    Not-for-profit regional referral center with 181 beds

    Provides $77.8 million in charitable care

    FinThrive Value

    ↑139%

    In four months, overall ROI went from $72K to $172K

    ↓20%

    Payer mismatch rate dropped 20% in one year

    94%

    Payment Estimator generates 94% of all estimates for scheduled services

    6%

    6% of estimates generated by patients themselves

    “FinThrive worked with Tift’s management team to review processes, identify opportunities for improvement and provide monthly updates on progress.”

    Jane McKee
    VP, Revenue Cycle

    Revenue management without limits

    FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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