Healthcare Revolution — 
The Patient is the New Payer

Key takeaways include:

• Examine patient as payer and identify the challenges in transparency, consumerism and affordability
• Articulate the barriers and opportunities in meeting the patient as payer
• Explore what is next and the legislative changes necessary to meet the new patient payers

Overview

Healthcare financing and delivery have changed significantly due to shifts in coverage, technology, payment patterns and U.S. healthcare policy. As costs rise, stakeholders are drifting out of alignment. More costs are being shifted to patients, disrupting providers’ usual approaches to revenue management. Hidden in this disruption is an opportunity and a call to action.

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