Connecting RCM Technology Adoption to Financial Performance

Nicole Clawson
Vice President of Revenue Cycle, PMHA

Jeff Becker
Vice President of Portfolio Marketing, FinThrive

Learning Objectives

• Identify the correlation between RCM technology adoption patterns and resulting financial performance
• Analyze a company-agnostic revenue cycle management technology adoption model based on surveys and peer review feedback sessions where assessments of the critical revenue capture elements are weighted and identified
• Compare original data used to create the RCMTAM with current data and discuss how the data can affect the RCMTAM
• Review the past year of the RCMTAM and how healthcare leaders have utilized it as a tool for financial and strategic success

Overview

The Revenue Cycle Management Technology Adoption Model (RCMTAM) is a company-agnostic benchmarking assessment that helps revenue cycle leaders prioritize and plan for technology modernization. The RCMTAM was made available for public use in 2023 and presented to the HFMA audience at the 2023 HFMA Annual Conference.

This session will examine updated data and insights with a year review of the RCMTAM and how it can be used as a tool to identify the maturity of your revenue management strategy. Speakers will discuss why their organization chose to take the RCMTAM assessment, how they have utilized the results in the past year, best practices for financial improvement, and what they see for the future of their technology modernization journey.