The Revenue Cycle Management Technology Adoption Model (RCMTAM)

    RCMTAM offers healthcare providers a comprehensive tool to evaluate and enhance financial and technological performance through an evidence-based, five-stage maturity model.

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      FinThrive_EXEC_Revenue Management Automation Guide-svg

      Your Guide to an Autonomous Revenue Cycle
      Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.

      Webinar On Demand

      Embracing a Revenue Cycle Renaissance: What Providers Can Learn from Other Industries

      Learning Objectives

      • Illustrate how to tailor financial policies based on consumer’s financial needs
      • Gain insight into the best practices for developing loyalty and what retail elements inspire consumers to return again and again
      • Have a high-level understanding of requirements for beefing up technology stacks to meet customer payment expectations
      • Explain how cross-functional collaboration will either make or break your new financial strategy


      The healthcare providers that leverage revenue cycle processes with the consumer’s best interest in mind will be the ones most set up for long-term success. With outside forces like CVS, Amazon and others seeking to win customer loyalty in the wellness game, traditional hospital providers will struggle to compete. In this session, our presenter showcases several examples of what healthcare can learn from her time in working in other industries such as financial services, media, retail and tradeshow management.