Patient Experience Insight Guide
Enhance the digital
Five areas where digital tools are mission critical
Fifty percent of patients say one bad digital experience would ruin the entire experience with a provider. 1
“Five Patient Experiences that Must Be Digital,” explains how to create a more positive and seamless experience throughout the patient financial journey.
Read this insight guide to learn how digital tools can help you:
- Improve key workflows, including registration, billing and patient communication
- Elevate the staff experience by saving time on important tasks
- Provide a patient-centric experience that fosters higher retention rates
1 Accenture 2020 Digital Health Consumer Survey, August 2020, accessed May 19, 2023
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