Robotic Process Automation | Transform

Your teams are under pressure. Ease workforce shortages with Robotic Process Automation (RPA).

The real value of automation is freeing up people to focus on more impactful endeavours—looking for improvements, efficiencies, solving problems and enhancing the patient financial experience. Our RPA solutions free up your teams to shoulder high-priority work in need of human touch. Allow bots to handle the more tedious or labor-intensive process so that your staff can focus on things that are more critical and cash generating.

Check out our blog to learn more about RPA.

Common Use Cases for RPA

Shift low-value-added tasks to software “bots” to automate repetitive work. There are almost no limitations to RPA. As long as the process can be documented, then it can be done. Even if the process is complex with multiple decision points, bots can handle the job. Some examples where RPA has been used include, but aren’t limited to the following:

Payer requests for medical records 
Denials management lock boxes to address and/or route correspondence 
Eligibility process management and research
Submitting notifications on admissions 
Adding claims attachments 
Executing medical billing edits 
Translating Medicare codes to standard codes

The Proven Value of RPA

Revenue cycle automation means delivering meaningful value for providers, their staff, and their patients. RPA shortens the revenue cycle and reduces costs for all stakeholders. Organizations that automate revenue cycle processes with RPA have seen the following benefits:

Time savings of over 90%. For ICN & DCN population rebuilds, a 3 minute task done by a human can be accomplished in 16 seconds.
A 15-minute task for an employee pulling medical records, sending it out to the payer, coming back and updating the patient accounting system can be reduced to about 30 seconds.
RPA increased team workload capacity up to 200%, which is critical during healthcare administration labor shortages. Facilities have been able to save FTEs in various departments hours of work by implementing RPA.