Access Coordinator

Say hello to your all-in-one Patient Access solution

With Access Coordinator, you can achieve financial clarity and streamline patient access like never before. On average, 75% of patients are financially cleared before medical care. Our solution provides safer and more convenient patient options, making their journey easier and more efficient.

Online Appointment Scheduling

Boost patient satisfaction and staff efficiency with the convenience of online appointment scheduling, ensuring seamless booking and streamlined workflows

Virtual Patient Registration & Check-in

Elevate the patient experience and optimize registration with virtual check-in, offering effortless paperwork completion and convenient online check-in from personal devices

Price Transparency

Cultivate trust with price transparency compliance, enabling clear medical cost information for informed decisions, reduced financial stress and stronger patient-provider relationships

Integrated & Tailored Solutions

Unlock the power of efficiency and customization with tailored solutions, seamlessly integrating with your existing EHR/EMR/PMS to match your organization's unique needs and workflows

Enhanced Revenue Cycle

Empower your staff with valuable information by instantly viewing financial statuses, receiving real-time alerts with prioritization and leveraging comprehensive data analytics for cost and time-saving billing insights

Financial Clarity & Management

Increase financial clearance and cash flow with safer payment options and swift, simplified patient collections before medical care

Overview and Benefits

What is Access Coordinator?

Access Coordinator is a comprehensive patient access technology that streamlines patient registration, check-in and financial clearance processes. It is a configurable platform that integrates seamlessly with your EHR/PAS and workflows, providing a tailored and user-friendly experience for patients and providers.

What are the benefits of using Access Coordinator for my practice, hospital or healthcare system?

Access Coordinator improves patient experience, increases efficiency, reduces errors, promotes a healthy revenue cycle and offers customizable solutions tailored to your organization’s needs.

How does Access Coordinator compare to other patient access solutions on the market?

Access Coordinator stands out from the competition with its unique features and capabilities. It offers a holistic approach, addressing the entire patient access process. The platform is highly configurable to meet each provider’s specific needs, ensuring seamless integration with their existing systems. Additionally, our patient engagement through FinThrive’s Virtual Intake provides an easy and convenient way for patients to access and manage their information without additional portals or apps.

How can Access Coordinator help in preventing denials?

Access Coordinator streamlines patient access, automates eligibility verification, provides alerts, integrates with coding and billing systems, and offers real-time analytics to prevent denials and optimize revenue.

Can Access Coordinator help improve revenue cycle management?

Yes, Access Coordinator integrates with PM/EHR systems, streamlining the patient access process and reducing errors, contributing to a healthier revenue cycle for care providers.

Does Access Coordinator enhance patient engagement?

Access Coordinator provides a robust Virtual Intake capability, eliminating the need for portals or apps. The patient’s intake data integrates with the staff-facing solution via links with security protocols. This increases the probability of usage and adoption, leading to higher patient engagement.

How user-friendly is Access Coordinator for both patients and providers?

Access Coordinator is a user-friendly platform designed to provide a customized experience for patients and healthcare providers. With its intuitive interface, patients can easily access and manage their information through Virtual Intake, making it a convenient option. Healthcare providers also benefit from its configurable features that seamlessly integrate with their existing workflows, reducing complexities and improving efficiency. Additionally, Virtual Intake offers a workflow that caters to patients who prefer a digital experience and those who still prefer a more traditional approach to intake.

Can Access Coordinator help with patient onboarding and new patient registration?

Access Coordinator offers features and tools that streamline new patients' registration and check-in process, enhancing the overall patient onboarding experience.
Functionality and Integration

How does Access Coordinator integrate with existing systems?

Access Coordinator seamlessly connects with top EHRs, ensuring accurate and efficient transfer of patient information.

Can Access Coordinator be customized to fit my practice's specific needs?

Access Coordinator is configurable to meet the unique needs of each customer. The platform can be tailored to integrate seamlessly with your existing systems, workflows and environments.

Does Access Coordinator support multi-location practices or healthcare systems?

Access Coordinator is scalable and can support multi-location practices, hospitals or larger healthcare systems, providing consistent patient access processes across different sites.

Does Access Coordinator provide analytics and reporting capabilities?

Access Coordinator consolidates data and presents meaningful key performance indicators (KPIs), providing valuable analytics and reporting capabilities for healthcare providers.

Can Access Coordinator reduce duplication of patient data?

Access Coordinator decreases duplication by consolidating data and streamlining processes, improving efficiency and reducing administrative burden.

Does Access Coordinator provide financial information about patients?

Access Coordinator offers insights into the patient's financial ability to pay. Our P2P Screener module helps providers make more informed decisions and determine the best financial framework for each patient improving revenue management.

Is Access Coordinator compatible with mobile devices?

Access Coordinator is designed for use on tablets, while the Virtual Intake modules are designed to be accessible on various devices, including mobile phones and tablets.

Can Access Coordinator assist with insurance verification and eligibility checks?

Yes, Access Coordinator offers features that streamline insurance verification and eligibility checks, helping to ensure accurate and efficient processing.
Compliance and Security
Implementation and Support

How long does it take to implement Access Coordinator?

The implementation timeline may vary based on each healthcare system/practice's specific needs and complexities. However, Access Coordinator's configurable nature and experienced implementation team will work to ensure a smooth and efficient implementation.

How does the administrator training for Access Coordinator work?

Access Coordinator offers administrator training led by in-house experts. Training is provided through instructor-led sessions and on-demand resources, allowing for flexibility and continuous learning.

Is there support available for Access Coordinator?

Access Coordinator provides 24/7/365 provider support to assist with any technical or operational issues that may arise.

How can we get started with Access Coordinator?

To get started with Access Coordinator, simply reach out to our FinThrive team. We will be happy to discuss your specific needs, provide more information and guide you through the implementation process. Our goal is to help you transform your patient access process and optimize your revenue management.