Access Coordinator

Say hello to your all-in-one Patient Access solution

With Access Coordinator featuring Authorization Manager, Real-time Insurance Discover and Patient Payment Manager, you can achieve improved financial management and a more convenient patient journey. FinThrive enables 75% of patients to be financially cleared before medical care.

Boost Patient Engagement

Integration with your EHR for seamless scheduling

Real-time digital communication for customer-centric engagement

Streamlined care coordination with built-in referrals

Streamline Check-in Process

Easy virtual check-in, document signing and payments

Digitized paperwork that’s faster and more efficient

Share visit details with family for convenience

Ensure Claims Efficiency

Automate claims for faster processing

Registration quality and accuracy prevents downstream claim issues

Streamline faxed order indexing for improved communication

Verify Insurance Details

Verify payer details in an average of 3 to 6 seconds with Real-time Insurance Discover

Screen patients for eligibility before care

Instantly verify patient and payer-details

Expedite Authorization Processes

Unlock real-time approvals using automation and AI with Authorization Manager

Automate admission notifications to appropriate payers

Enhance authorization communication channels for seamless coordination

Enhance Revenue Cycle Management

Enhanced reporting for operational insights and price transparency

Simplify and manage how patients pay with digital options

Improve collections with prioritization for financially cleared patients

"FinThrive communicates very well, and I love the customer representation. I love the fact that the vendor always keeps us informed when there is a maintenance upgrade. I also like how fast they are at fixing problems and giving us solutions. When we come back to work after the maintenance upgrade and there is an issue, it gets resolved pretty quickly."

Director, August 2023

"FinThrive Access Coordinator is a very solid product. We have been very happy with the vendor. The product is easy to navigate and understand."

Director, November 2023

"It is easy to customize FinThrive Access Coordinator and create new rules. I love the all-in-one use, and I love not having to log in to multiple sites."

Manager, April 2023

Overview and Benefits

What is Access Coordinator?

Access Coordinator is a comprehensive patient access technology that streamlines patient registration, check-in and financial clearance processes. It is a configurable platform that integrates seamlessly with your EHR/PAS and workflows, providing a tailored and user-friendly experience for patients and providers.

What are the benefits of using Access Coordinator for my practice, hospital or healthcare system?

Access Coordinator improves patient experience, increases efficiency, reduces errors, promotes a healthy revenue cycle and offers customizable solutions tailored to your organization’s needs.

How does Access Coordinator compare to other patient access solutions on the market?

Access Coordinator stands out from the competition with its unique features and capabilities. It offers a holistic approach, addressing the entire patient access process. The platform is highly configurable to meet each provider’s specific needs, ensuring seamless integration with their existing systems. Additionally, our patient engagement through FinThrive’s Virtual Intake provides an easy and convenient way for patients to access and manage their information without additional portals or apps.

How can Access Coordinator help in preventing denials?

Access Coordinator streamlines patient access, automates eligibility verification, provides alerts, integrates with coding and billing systems, and offers real-time analytics to prevent denials and optimize revenue.

Can Access Coordinator help improve revenue cycle management?

Yes, Access Coordinator integrates with PM/EHR systems, streamlining the patient access process and reducing errors, contributing to a healthier revenue cycle for care providers.

Does Access Coordinator enhance patient engagement?

Access Coordinator provides a robust Virtual Intake capability, eliminating the need for portals or apps. The patient’s intake data integrates with the staff-facing solution via links with security protocols. This increases the probability of usage and adoption, leading to higher patient engagement.

How user-friendly is Access Coordinator for both patients and providers?

Access Coordinator is a user-friendly platform designed to provide a customized experience for patients and healthcare providers. With its intuitive interface, patients can easily access and manage their information through Virtual Intake, making it a convenient option. Healthcare providers also benefit from its configurable features that seamlessly integrate with their existing workflows, reducing complexities and improving efficiency. Additionally, Virtual Intake offers a workflow that caters to patients who prefer a digital experience and those who still prefer a more traditional approach to intake.

Can Access Coordinator help with patient onboarding and new patient registration?

Access Coordinator offers features and tools that streamline new patients' registration and check-in process, enhancing the overall patient onboarding experience.
Functionality and Integration

How does Access Coordinator integrate with existing systems?

Access Coordinator seamlessly connects with top EHRs, ensuring accurate and efficient transfer of patient information.

Can Access Coordinator be customized to fit my practice's specific needs?

Access Coordinator is configurable to meet the unique needs of each customer. The platform can be tailored to integrate seamlessly with your existing systems, workflows and environments.

Does Access Coordinator support multi-location practices or healthcare systems?

Access Coordinator is scalable and can support multi-location practices, hospitals or larger healthcare systems, providing consistent patient access processes across different sites.

Does Access Coordinator provide analytics and reporting capabilities?

Access Coordinator consolidates data and presents meaningful key performance indicators (KPIs), providing valuable analytics and reporting capabilities for healthcare providers.

Can Access Coordinator reduce duplication of patient data?

Access Coordinator decreases duplication by consolidating data and streamlining processes, improving efficiency and reducing administrative burden.

Does Access Coordinator provide financial information about patients?

Access Coordinator offers insights into the patient's financial ability to pay. Our P2P Screener module helps providers make more informed decisions and determine the best financial framework for each patient improving revenue management.

Is Access Coordinator compatible with mobile devices?

Access Coordinator is designed for use on tablets, while the Virtual Intake modules are designed to be accessible on various devices, including mobile phones and tablets.

Can Access Coordinator assist with insurance verification and eligibility checks?

Yes, Access Coordinator offers features that streamline insurance verification and eligibility checks, helping to ensure accurate and efficient processing.
Compliance and Security
Implementation and Support

How long does it take to implement Access Coordinator?

The implementation timeline may vary based on each healthcare system/practice's specific needs and complexities. However, Access Coordinator's configurable nature and experienced implementation team will work to ensure a smooth and efficient implementation.

How does the administrator training for Access Coordinator work?

Access Coordinator offers administrator training led by in-house experts. Training is provided through instructor-led sessions and on-demand resources, allowing for flexibility and continuous learning.

Is there support available for Access Coordinator?

Access Coordinator provides 24/7/365 provider support to assist with any technical or operational issues that may arise.

How can we get started with Access Coordinator?

To get started with Access Coordinator, simply reach out to our FinThrive team. We will be happy to discuss your specific needs, provide more information and guide you through the implementation process. Our goal is to help you transform your patient access process and optimize your revenue management.