The Revenue Cycle Management Technology Adoption Model (RCMTAM)

    RCMTAM offers healthcare providers a comprehensive tool to evaluate and enhance financial and technological performance through an evidence-based, five-stage maturity model.

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    Featured Content

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      Your Guide to an Autonomous Revenue Cycle
      Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.

      Virtual Intake

      A frictionless digital experience
      for patients and staff

      Virtual Intake

      A frictionless digital experience
      for patients and staff

      It’s time to retire the clipboard

      90% of patients would leave a healthcare provider that didn’t deliver a satisfactory digital experience.

      Our Virtual Intake solution offers tools to streamline the registration process. Patients conveniently complete their forms on their devices, from scheduling and payment to check-in. They scan their identification and health cards, ensuring accurate data entry. Intake data integrates with the staff interface to trigger events and eliminate redundancy, promoting a more efficient and productive workflow.

      Patient Expectations

      0 %

      of patients prefer to communicate with their provider on their smartphone


      of satisfied patients would switch providers for better convenience alone


      of patients will leave over an unsatisfactory digital experience


      Use Virtual Intake to:

      Automatically send appointment reminders and visit instructions
      Increase pre-service, point-of-service and post-service patient payments
      Allow families to connect with care providers virtually
      Eliminate registration bottlenecks
      Improve patient engagement and satisfaction
      Integrate seamlessly with any EHR or PMS

      Financially clear more than 75% of patients before service

      Including emergency department and walk-ins

      What you get

      Service Tracker increases staff efficiency and enhances the patient experience with intelligent wait-time management and prioritized servicing.

      Digital Scheduler delivers a modern online scheduling experience that integrates seamlessly with EHR and PMS systems, benefiting patients and providers alike.

      Documents Manager replaces piles of paperwork with fast, efficient document management—whether your patients use tablets, touchscreen monitors or new touchless technologies.

      Intake Manager starts the patient experience with a fast and easy check-in process that increases your team’s productivity in high-volume registration areas. 

      Patient Messenger delivers automated, customizable reminders to your patients about appointments, arrival instructions, virtual access and payments—to keep them informed and connected in real-time.

      Patient Payment Manager simplifies patient payments with affordable options and analytics for improved collections, reduced expenses and a friendlier payment experience at every stage of the revenue cycle.

      Referral Manager expands your healthcare network access points from the traditional referral sources to include up to 16 points of access, creating a referral loop that reduces leakage. 

      Virtual Intake FAQS

      Interested in delivering a better patient experience?

      Get in touch with a FinThrive expert to learn more. 

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      Imagine revenue cycle management without the friction

      See how it’s possible with FinThrive


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