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    Case Study
    Real-Time Insurance Discover 

    McCurtain Memorial Hospital Cuts Weekly Verification Time by 30 Hours with Real-Time Insurance Discovery

    Business issue

    McCurtain Memorial Hospital faced the challenge of using multiple platforms for insurance eligibility checks, which led to manual data entry and delays. Financial challenges driven by inefficient self-pay account screening and the region’s significant tourist population made timely updates of insurance information crucial.
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    Before FinThrive

    Manual data entry process for insurance checks was time-consuming

    Fragmented workflows due to multiple platforms lead to inefficiencies and potential errors

    Processing delays impacted operational efficiency, revenue and patient care

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    Solution Highlights

    Quickly verifies payer details in typically 3-6 seconds, accessing over 400 payers

    Minimizes revenue loss by swiftly identifying billable patient coverage and eliminating discrepancies

    Enhances financial health and patient experience through user-friendly, customizable features for accurate verification and reduced delays

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    Customer Overview

    Founded in 1953

    A 25-bed critical access hospital

    Serving Oklahoma for over 50 years

    FinThrive Value

    30

    Saved 30 hours per week compared to manual verifications

    83%

    Identified insurance coverage with an 83% accuracy rate, greatly exceeding expectations

    30-45

    Immediate insurance validation, cutting denial response time by 30-45 days

    “Real-Time Insurance Discover has been a game-changer for us. Before, we were stuck in manual guesswork, wasting time and making errors. Now, with Real-Time Insurance Discover, verifications are quick, and we can focus more on patient care.”

    Cole Jackson, M.H.A.
    Director of Revenue Cycle

    Revenue management without limits

    FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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