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The past year marked a turning point for providers as they navigated significant challenges with creative approaches. By improving operational efficiency and prioritizing patient-centered care, a strong foundation for future growth was secured. As these changes unfolded, patient expectations for more personalized and consumer-friendly financial experiences grew, driving RCM teams to explore third-party solutions to fill workflow gaps in their native EHR systems.
To better understand the adoption of RCM technologies and subsequent satisfaction levels, FinThrive, in collaboration with HFMA and HIMSS conducted surveys to more than 200 healthcare executives, uncovering key trends and opportunities.
This infographic offers a clear and compelling look into the evolving revenue cycle management (RCM) technology landscape and provides:
Expert strategies from healthcare leaders to overcome RCM challenges effectively
Opportunities to enhance patient experiences, reduce costs and improve revenue recovery through advanced third-party solutions
Lessons in how AI and automation are transforming the revenue cycle by increasing accuracy and boosting efficiency
With these insights, healthcare organizations receive a comprehensive viewpoint, including an understanding of the fast-evolving technology ecosystem, along with the progression of AI and automation competencies.
