Case Study
Accountability Manager, Patient Payment Manager, Payment Estimator
North Mississippi Health Services Increases Efficiency, Decreases Denials with Automation
Business issue
North Mississippi Health Services (NMHS) struggled with errors at registration, resulting in a high number of Medicaid denials and a bad clean claims rate. NMHS sought a partner to implement a strong feedback loop between the back-end denials staff and the front-end team to fix denials at the source.
Before FinThrive
High number of Medicaid denials due to errors in the registration process
Colleague burn out due to manual, inefficient processes
Poor clean claims rate
Solution Highlights
Automates tedious work, freeing up the teams you trust to work on higher-order tasks
Customizes rules to catch errors before they become issues
Provides accurate statements, making the upfront payment process seamless
Customer Overview
Serves 24 counties in north Mississippi and northwest Alabama
Includes six community hospital locations and over 45 primary and specialty clinics
650 beds
Revenue management without limits
FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.
Password resets /
critical issues
800-390-7459
For non-critical issues
or requests, visit our
Community Portal