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      Your Guide to an Autonomous Revenue Cycle
      Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.
       

      Case Study
      Accountability Manager, Patient Payment Manager, Payment Estimator

      North Mississippi Health Services Increases Efficiency, Decreases Denials with Automation

      Business issue

      North Mississippi Health Services (NMHS) struggled with errors at registration, resulting in a high number of Medicaid denials and a bad clean claims rate. NMHS sought a partner to implement a strong feedback loop between the back-end denials staff and the front-end team to fix denials at the source.
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      Before FinThrive

      High number of Medicaid denials due to errors in the registration process

      Colleague burn out due to manual, inefficient processes

      Poor clean claims rate

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      Solution Highlights

      Automates tedious work, freeing up the teams you trust to work on higher-order tasks

      Customizes rules to catch errors before they become issues

      Provides accurate statements, making the upfront payment process seamless 

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      Customer Overview

      Serves 24 counties in north Mississippi and northwest Alabama

      Includes six community hospital locations and over 45 primary and specialty clinics

      650 beds

      FinThrive Value

      93%

      Accuracy score climbed from 88.5% in January to 93%

      $9.1M+

      Collected over $9.1 million with Patient Payment Manager

      “The impact FinThrive has had on our denials and work volume is night and day! I get to stay home a lot more on Saturday and Sunday thanks to these solutions.”

      Linda Cromeans
      Patient Access Manager

      Revenue management without limits

      FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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