6 min read
The New NCQA Standard that Health Plans Can’t Afford to Ignore
As a health plan, you are likely familiar with the National Committee for Quality Assurance (NCQA). A government agency whose mission is to “work for...
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7 min read
Open Enrollment: 3 Ways Health Plans Can Improve Member Experience
It’s that time of the year: changing seasons, fresh starts, new relationships, and a nice sprinkle of chaos. We’re not talking about going back to school – we’re talking open enrollment.
5 min read
Advice to Health Plans: Don’t Let Secondary Insurances Break the Bank
Imagine if the power of health plans could truly be unleashed. If they were fully invested in improving the health of the lives they serve, connecting members to meaningful wellness tools, helping people navigate complex healthcare networks, supporting...
5 min read
A Caring Culture: Why FinThrive Was Just Named One of the Best Workplaces in Healthcare
FinThrive has been recognized as one of the Best Workplaces in Healthcare by Great Place to Work and Fortune. Our values –customer-centric, agile, reliable and engaged – guide us in everything that we do. These values lead us on the path to achieving our...
6 min read
Your Health System Needs AI to Bridge the Staffing Shortage Gap
The Great Resignation has hit the healthcare industry from all angles. The loss of clinical staff has hurt the frontline of many health systems.
However, what many do not realize is that revenue cycle teams are inundated with claims, denials and requests...
6 min read
Four Reasons Robotic Process Automation Improves Your Revenue Cycle
A lot has changed with revenue management in the last three years, especially the transition from traditional onsite employees to remote employees, leading to persistent staffing gaps.
5 min read
Streamline Your Revenue Cycle Workflow with RPA
In May 2022, more than 400 healthcare finance leaders reported revenue cycle workforce shortages, with almost 20% seeing 30 or more vacancies.
6 min read
Health Plans’ Top 5 Challenges, Solved: Quick Tips for Improving Member Outcomes and Engagement
Healthcare continues to become increasingly complex. Member health outcomes and financial measures are managed by disparate systems that trap information in silos, causing inefficiency, introducing human error, and causing friction between members,...
4 min read
The Path to Frictionless Patient Financial Experience: Three Reasons to Invest in Digital Check-in Technology
A consumer-centric patient financial experience is critical. While other industries have mastered the art of customer engagement, hospitals and healthcare systems are largely behind in terms of meeting customers where they’re at. Per a NextGen survey,...
5 min read
3 Ways SDOH Data Helps Health Plans Succeed
Our lives changed significantly during the pandemic—lost jobs, cross-country moves, pay cuts and lost or changed health insurance. Healthcare behavior also changed. A survey released by the Prevent Cancer Foundation found that 43% of people surveyed had...