The Revenue Cycle Management Technology Adoption Model (RCMTAM)

    RCMTAM offers healthcare providers a comprehensive tool to evaluate and enhance financial and technological performance through an evidence-based, five-stage maturity model.

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      Your Guide to an Autonomous Revenue Cycle
      Plot a course toward forward-thinking innovation that improves efficiency, the patient experience and your bottom line.

      Case Study
      Contract Manager,
      Payment Estimator

      Midwestern Health Network Identifies $40 Million in Underpayments in Seven Years

      Business issue

      A midwestern health network sought to manage underpayments from payers that threatened revenue and cash collections.

      Before FinThrive

      Increase in underpaid claims due to outdated legacy contract management system

      Lack of insight into government payer reimbursement rates

      Climbing bad debt

      Escalating collection costs


      Solution Highlights

      Automates entire contracting process, calculates net A/R at claim submission, and identifies accounts with suspected underpayments

      Autogenerates reports that help monitor accurate payer performance and quickly identifies variances that warrant follow-up

      Provides timely, accurate, patient-friendly estimates across the point of access


      Customer Overview

      8 hospitals and more than 120 outpatient facilities

      12,000 employees and 2,100 physicians

      FinThrive Value


      $40 million in underpayments identified in seven years; More than 95% recovered


      $6.1 million increase in upfront cash collections


      Up to 50% of payments collected at point of service

      “We’re fortunate to have a revenue management partner so we can focus on our patients and our community. We’ve been able to improve standardization, optimize revenue cycle performance and enhance high-level effectiveness in payer contract modeling and management.”

      Vice President
      Revenue Management and Patient Accounts

      Revenue management without limits

      FinThrive provides smarter, smoother revenue management to 3,250+ healthcare providers in North America, including 37 of the 40 largest hospitals and health systems in the U.S.

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