Midwestern Health Network Identifies $40 Million in Underpayments in Seven Years

Before FinThrive

Increase in underpaid claims due to outdated legacy contract management system

Lack of insight into government payer reimbursement rates

Climbing bad debt

Escalating collection costs

Solution Highlights

Automates entire contracting process, calculates net A/R at claim submission, and identifies accounts with suspected underpayments

Autogenerates reports that help monitor accurate payer performance and quickly identifies variances that warrant follow-up

Provides timely, accurate, patient-friendly estimates across the point of access

Customer Overview

8 hospitals and more than 120 outpatient facilities

12,000 employees and 2,100 physicians

$40M

$40 million in underpayments identified in seven years; More than 95% recovered

↑$6.1

$6.1 million increase in upfront cash collections

50%

Up to 50% of payments collected at point of service